New Income Tax Portal: Problems are not stopping, now Finance Ministry officials will meet Infosys officials along with taxpayers

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Senior officials of the Ministry of Finance will hold a team meeting of Infosys from 11:00 am to 1:00 pm on June 22 regarding the technical flaws coming on the e-filing portal.

Income Tax E-Filing Portal

Finance ministry officials will hold a meeting with representatives of information technology company Infosys on June 22 to discuss issues and technical glitches related to the new income tax e-filing portal. Users are facing problems even a week after the launch of this portal due to technical glitches.

The Central Board of Direct Taxes (CBDT) said in a statement that ICAI, the apex body of chartered accountants, auditors, consultants and taxpayers will also attend this meeting. During this, the Infosys team will answer questions, clarify issues regarding problems and get their views on the portal.

Let us tell you that on the e-filing portal of the Income Tax Department, which has been started vigorously, users are constantly facing technical problems. These include problems like long time to ‘log in’, difficulty in responding to notices and all the features on it are still not working.

The meeting will be at 11 o’clock

It said, senior officials of the Ministry of Finance will hold a team meeting of Infosys from 11:00 AM to 1:00 PM on June 22, 2021, regarding technical glitches on the recently launched e-filing portal of Income Tax Department. . ICAI members, auditors, consultants and taxpayers will also participate in the interaction during the meeting.

New portal of income tax started on 7th June

The new portal was launched on 7th June. The Income Tax Department and the government said that its objective is to make compliance more easy for taxpayers. But after a while, there were many complaints from the users. Even after a week, the technical flaws are not completely resolved. Many features have not started yet. It is being written on it that ‘Coming Soon’ means it will start soon.

The country’s second largest ID company has created a new portal

Infosys was awarded the contract in 2019 to develop the next generation income tax filing system. The aim is to reduce the time taken for processing of returns from 63 days to one day and speed up the refund process.

Finance Minister also complained

Finance Minister Nirmala Sitharaman had herself asked IT company Infosys and its chairman Nandan Nilekani, which created the portal, to remove technical flaws in the new e-filing website of the Income Tax Department. On the very second day of the portal’s launch, a large number of users on Sitharaman’s Twitter timeline complained about the portal not working properly. After that the Finance Minister had asked Infosys and its chairman to sort out the problems. Responding to Sitharaman’s tweet, Nilekani had said that Infosys is resolving technical issues.

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Bhagyashree Soni
Bhagyashree Soni
Bhagyashree Soni is a software engineer with soft writing skills. She is a degree holder from the International School of Entrepreneurial Leadership. She has been a state-level badminton champion and chess player. A woman with a forthright attitude enjoys her writing passion as her chosen career. Writing in the context of feminism, social-cause and entreprenurship is her forte.
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