NHAI said, if the queue of vehicles on the toll is more than 100 meters for some reason, then in that case all the vehicles will be allowed to be given without toll.
The National Highways Authority of India (NHAI) has issued new guidelines for toll plazas to reduce the waiting time of vehicles at toll plazas across the country. NHAI has said that every vehicle should be serviced in 10 seconds. This deadline should be adopted even at the peak time of the pressure of vehicles on the highway so that vehicles have to wait for a minimum time in the queue.
NHAI said in a statement that the new instructions will also ensure smooth flow of traffic at toll plazas with no more than 100 meters of queues of vehicles.
Permission to pay without toll
He said, after making FASTag mandatory, however, there is no waiting time at most toll plazas. If for any reason the queue of vehicles at the toll is more than 100 meters, then in that case all vehicles will be allowed without paying toll till the queue of vehicles reaches back within 100 meters from the toll block.
The NHIA said that a yellow line would be drawn to mark the distance of 100 meters at all toll points. The move is to instill another sense of accountability among the toll plaza operators.
100% cashless tolling done
According to NHAI, it has successfully carried out 100% cashless tolling from mid-February 2021. The availability of Fastag on the toll points of NHAI has reached 96 per cent in total and 99 per cent in many of them.
He said, keeping in mind the increasing toll collection through electronic means in the country, emphasis will be laid on the size and construction of toll plots to keep the toll collection system efficient during the next 10 years.
NHAI said that social distance has become a new rule due to COVID-19. This is also being followed easily with the increasing use of FASTag, so that toll operators and vehicles do not come in contact with passengers.
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