Flying a funds airline like Spirit or Frontier often sucks. Sure, you’re not paying rather a lot on your flight, however you’re additionally not having a fantastic expertise due to these corporations’ inventive cost-cutting measures. Naturally, dangerous experiences result in loads of complaints, however in line with a report revealed on Saturday by NPR, Frontier isn’t making an attempt to listen to them.
Specifically, Frontier Airlines is ditching its customer support cellphone line. If you’re feeling like calling and screaming at somebody for an hour when your flight residence from visiting household in Nebraska is canceled, you’ll need to scream right into a pillow or at your important different as an alternative.
But what when you have a professional problem that wants precise human assist to get a decision? In these instances, you may attempt your luck with a chatbot on the Frontier web site, use the airline’s 24/7 on-line chat characteristic, attain out on WhatsApp, or you may make like an entitled automotive journalist and try and put Frontier on blast on social media in hopes of getting assist.
None of those options sound very interesting and are more likely to trigger much more frustration for already annoyed prospects in irritating conditions, however sadly, if it’s a must to pay bottom-of-the-barrel fares to get the place you need to go, that is what you’re going to need to cope with.
Customers who attempt to contact the previous service hotline will hear a pre-recorded message telling them about all the opposite methods to attempt to get satisfaction. If you’re not keen to cope with any of this however nonetheless need to fly cheaply, Spirit and Allegiant each function customer support cellphone strains.
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We reached out to Frontier for touch upon this resolution however didn’t hear again in time for publication.